All Policies and Rates are Subject to Change without Notice.
1. Required to reserve: First night’s rental + tax due at time of booking, Final payment taken day before arrival. Payment methods are Visa, MC, Discover, and American Express. Checks and Cash accepted with certain conditions.
2. Two night minimum except for all holidays – these will be at a 3 night minimum.
3. Check-In Time: 4:00 pm – If earlier time is needed you must call the office and request. If the home is ready to go we will allow no earlier than 1:00pm.
4. Check-Out Time: 11:00 am – If later time is needed you must call the office and request. If the home does not have an arrival the same day we will allow no later than 1:00pm.
5. Peak Season Rates: Memorial Day Weekend – October 31st + Holidays except for the New Year’s Holiday which has special pricing.
6. Off Season Rates: Nov 1st to Memorial Day Weekend, excluding holidays.
7. Pet Policy: Some properties do allow pets (our website reflects pet friendly) but please make arrangements prior to your stay. A $25.00 non-refundable pet fee will be added to your balance.
8. Cancellations: If you cancel 14 days prior to your stay, there will be a $35.00 cancellation fee with the rest of the deposit returned. Any cancellation within the 14 days of your stay will result in forfeiture of the deposit + tax. There will be no refunds for early departures or bad weather.
9. Proximity Cards – a $50.00 replacement fee will be assessed for each proximity card not returned with the unit.
10. Some of our homes are for sale, and should one of them sell after you reserve it, we will move you to a home of equal value or upgrade you for your stay.
9. Minimum Age for renting is 25.
** When deciding on your Galena vacation rental home please keep in mind the Jo Daviess County ordinance occupancy limits**
**One Bedroom: Limit 4 people
**Two Bedrooms: Limit 6 people
**Three Bedrooms: Limit 8 people
**Four Bedrooms: Limit 10 people
**Five Bedrooms+: Limit 12 people